Submitted by Health Karma User, January 2021
If it’s your first time using telehealth, you might not be sure what to expect. You’re not alone — with the COVID-19 pandemic, many people are using telehealth to see their doctor. The below experience was shared by a first-time Health Karma Telehealth user.
“When I woke up in May with a sore throat and headache, I panicked. I immediately assumed the worst and diagnosed myself with COVID-19. I knew I needed to see a doctor, but the thought of going to my doctor’s office was unsettling, especially with COVID-19 numbers being so high. I refused to sit in a waiting room surrounded by sick people and feared possibly infecting others around me. I also did not love the idea of getting in the car and leaving my comfortable house while I felt so sick.
I googled “see a doctor from home” and was overwhelmed but amazed at all of the advertisements that promoted “virtual care” and “telehealth”. I was skeptical at first, not really knowing much about telehealth. I inevitably ended up selecting Health Karma after exploring a few different options because of the free month promotion they were offering.
Within just minutes of clicking the ad, I was talking to a qualified healthcare provider and explaining my symptoms. The provider was very knowledgeable and professional and explained that my symptoms directly aligned with a case of tonsillitis. My webcam allowed my provider to carefully inspect my throat and determine the right diagnosis. He then prescribed me an anti-inflammatory medication to my local pharmacy which was available for pick-up within just 15 minutes of my appointment.
The process was super easy and quick. Once I created my account, I requested an appointment, filled out paperwork electronically, and was connected to a doctor minutes later.
A few reasons I now prefer telehealth over in-person care:
My entire first experience using telehealth was quick, easy, and most importantly convenient. My provider eased my mind by explaining to me that none of my symptoms align with a case of COVID-19. He answered all of my questions and was extremely patient and thorough. Using telehealth to see a doctor saved me time, money, and a lot of hassle. I plan on taking advantage of my 1 month of free access and will be using telehealth for the majority of my future visits!”
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